Operations

The entire field operation of the organization is separated into two individual sections, Microfinance and Development Programs. The Microfinance Program is supervised by two Directors, one for the Microfinance Program under PKSF & Commercial Banks fund and one for the Microfinance Program under SMAP of Bangladesh Bank. In addition, all the Development Programs are supervised by a Director. The Microfinance and all the Development Program activities are supported by various departments, units and sections which are managed by a strong chain of command in a top-down approach for decision implementation and uses a bottom-up approach for supervision. They have their own internal organogram, policy and standard operating procedures. Each staff has their own definition of assigned job responsibility which is being disseminated by their line supervisor. The staffs are responsible to maintain the code of conduct, ethics and values of the organization. Zero tolerance policy towards fraud or corruption is maintained throughout the organization.